Shipping Policy
New Zealand
We offer FREE shipping for New Zealand orders over $99.00. For orders less than $99.00, we offer flat rate shipping of $6.95 for standard delivery and $9.95 for rural delivery.
We endeavor to ship goods within 24hrs of receiving your order. Please note we do not ship orders on weekends or public holidays, they will be processed on the following business day. All orders placed on a Friday will be shipped on the following Monday.
Your purchase should typically arrive in 1-3 business days after being dispatched (for rural delivery allow another few days). Please note that these are estimated delivery times only and are not guaranteed delivery dates.
Please ensure your shipping address is correct, we will not be held responsible for un-delivered orders due to incorrect delivery details. Once your product has been dispatched, we cannot alter the address.
Please note we do not ship to PO Boxes so please provide a physical address.
Surcharges may apply (e.g. Waiheke Island and Chatham Islands).
Australia
We offer FREE shipping for Australian orders over $NZ 200.00.
For Australian orders less than $NZ 200, we offer flat rate $NZ 25.00 standard tracked shipping.
We use a service that aims for delivery 3-10 days after dispatch.
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